Privacy Policy

Your privacy matters to us. This policy explains what information we collect, why, and the choices you have.

Who we are

Velvux
24716 US-31, Jemison, AL 35085, United States
Email: info@velvux.com · Phone: +1 (231) 412-8632

Information we collect

Order information: name, shipping and billing address, email, phone number, and order history — to process and fulfill your orders.

Payment information: payments are handled by our payment processors (Shopify Payments). We do not store full card numbers.

Technical information: IP address, browser type, and pages visited — to operate and secure the website.

Marketing: only with your consent. You can unsubscribe anytime via the link in any email.

Cookies

We use essential cookies for site functionality and, with your consent, analytics and marketing cookies. You can manage your preferences anytime through the cookie banner.

Your privacy rights

Depending on your state of residence (including under the California Consumer Privacy Act), you may have the right to access, correct, or delete your personal information, and to opt out of the sale or sharing of personal information. We do not sell your personal information. To exercise any right, email info@velvux.com.

Data sharing

We share information only with partners necessary to fulfill your order: our hosting platform (Shopify), payment processors, shipping carriers, and email service providers — under agreements that protect your data.

Contact

Questions about your privacy? Email info@velvux.com.